Why join KOIA?
At KOIA, we redefine luxury by harmonizing sophistication with the ancient wellness principles of Hippocrates. Nestled in the breathtaking landscapes of Kos, our resort is a sanctuary for guests seeking holistic well-being and rejuvenation. KOIA is more than a destination; it is a philosophy that emphasizes balance, sustainability and personalized care.
As part of our team, you will be an ambassador of our mission to create transformative experiences that leave a lasting impact on our guests. At KOIA, we cherish innovation, foster a culture of inclusivity and provide opportunities for growth in a truly inspiring setting. Together, we craft unforgettable moments — for our guests and our people.
What you will be doing
Your role in shaping the KOIA experience
As the Front Office Manager, you will lead a team of passionate professionals dedicated to delivering seamless and memorable guest experiences. Your role is integral to upholding KOIA’s ethos of impeccable service and personalized care, ensuring every guest interaction reflects our commitment to excellence.
Key responsibilities:
- Oversee daily front office operations, ensuring a smooth and efficient guest journey.
- Train, mentor and inspire the front office team to embody KOIA’s values and deliver unparalleled service.
- Anticipate guest needs and create bespoke experiences that align with our wellness philosophy.
- Implement and monitor standard operating procedures to maintain the highest standards of professionalism and hospitality.
- Collaborate with other departments to ensure a cohesive guest experience, addressing and resolving any concerns promptly and effectively.
What you will bring to the team
Your skills and spirit
We’re looking for a visionary leader who shares our passion for redefining luxury and wellness. The ideal candidate will have:
- Degree in Hospitality or Tourism Management is preferred.
- Minimum of 2 years of experience in a similar role, preferably in 5-star hotels.
- Excellent communication skills in English; additional languages are a plus.
- Proficiency in property management systems and a solid understanding of hotel operations.
- Exceptional leadership and team-building skills, with a talent for inspiring others.
- A guest-centric mindset, with the ability to anticipate needs and deliver personalized solutions.
- Strong organizational and problem-solving skills, with attention to detail.
- A passion for wellness, sustainability and creating unbound hospitality experiences.
What you will love about working here
Perks that reflect our values
At KOIA, we believe that our team deserves the same care and attention we provide to our guests. That’s why we offer:
- Competitive salary and performance-based incentives.
- Opportunities for career growth and professional development through premium training programs.
- A supportive and inclusive work environment that values your well-being.
- The chance to contribute to our sustainability initiatives and make a meaningful impact.
- An inspiring workplace surrounded by the serene beauty of Kos.
Ready to Apply?
Take the first step toward a rewarding career
If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to manager@koiaresort.com.
Together, let’s redefine luxury and craft unforgettable memories.
Explore all available job openings at Koia All-Suite Wellbeing Resort and embark on a journey to become part of our exceptional team.
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